WHMCS

Lets look WHMCS in detail

Introduction

WHMCS is an all-in-one client management, billing & support solution for online businesses. Handling everything from signup to termination. It is not limited to just web hosting, any business with a need for online billing, particularly of a recurring nature, for example services or memberships, then WHMCS can be a perfect solution.
WHMCS can be used as a standalone client area portal, or integrated into your website, and provides you with a members area to allow clients to signup and manage their account & services with you, make payments, and request support.
WHMCS integrates with payment gateways, server provisioning APIs, domain registrars & fraud protection services to be able to fully automate the ordering and provisioning process.

Billing

Billing is made easy in WHMCS. You can send your clients high quality professional looking invoices with PDF file attached that has new invoice notifications and payment reminder notices. So the clients need not have to login to their client area to view the invoices. Also the invoices are customisable.
Features:

1. Automated Invoicing will take care of billing your customers on a recurring basis.
2. PDF Invoices can be downloaded for saving or printing.
3. Automated Payment Processing is offered with all the supported gateways and you can extend it to others by building your own payment processing module.
4. 
   

Automation

You can enable automated features to perform various tasks.

1. Automated Suspension when accounts become overdue and reactivation as soon as they are paid.
2. Automated Upgrades make it easy for users wishing to upgrade their services from you with calculations done automatically.
3. Automated Creation of services is possible as soon as an order is placed, on receipt of payment or only once an admin user has approved it.

Client Area

The clients will be provided a login area to manage their Products/Services and seek support with the support team. 

1. Service Management area allows clients to view the details of the products & services they've bought , order upgrades, order addons, view & change login passwords and request cancellation
2. Domain Management area allows clients to view the details of domains they’ve bought and manage those domains
3. Personal Info can be viewed and updated as well as adding of additional contacts for emails to go, password changes and security question updates

Domains

You can manage the domains that are registered by clients.

1. Domain Registrars integrated include all the most popular providers.
2. Domain Registration/Transfers can be automated on receipt of payment.
3. Domain Renewals can be ordered by your clients from the client area at any time and also automated on receipt of payment
4. EPP Code Retrieval can be done on demand when the client wants to move/transfer his domains. 

Support Tools

You will get an user friendly support system tools that makes the ticket handling easy.
Features:

1. Support Ticket System for tracking all client communication and allowing multiple staff to view/respond.
2. Knowledgebase allows you to provide answers to common questions and topics and reduce your support load.
3. Support Departments allow you to Assign/Flag tickets to the appropriate staff in any department.

Security

You are provide with a wide variety of security features. Some of them are listed bellow.

1. Notifications are send when invalid login attempts are being made
2. Auto IP Ban after 3 invalid login attempts
3. Password Encryption for all passwords.

Supported Modules

Provisioning Modules

1)Hosting Control Panels

• cPanel/WHM
• DirectAdmin
• Plesk 8/9/10
• Enkompass
• Helm 3/4
• Ensim
• InterWorx

2)VPS

• HyperVM
• FluidVM
• Cloudmin
• SolusVM

Payment Gateways

• PayPal
• 2Checkout
• Google Checkout
• Quantum Gateway/Vault
• Authorize.net
• Authorize.net CIM
• BluePay

Domain Registrars

• Enom
• ResellerClub/DirectI
• Nominet
• OpenSRS
• ResellOne
• OnlineNIC
• LogicBoxes

Fraud Protection

• MaxMind
• VariLogiX FraudCall
• Telesign